You as the tenant are responsible for setting up accounts with the utility companies directly when you move into your property and also when you leave, taking care to provide meter readings at the beginning and end of the tenancy.

You should contact your bank directly to cancel your standing order once the last payment has left your account.

If your property is managed by Oakwood Estates please call 01753 651260 or email your enquiry to management@oakwood-estates.co.uk. If your property is not managed by Oakwood Estates please contact your landlord on the telephone numbers or email addresses provided on your Tenancy Agreement.

Notice has to be given in writing to the main Oakwood Estates Office and formally signed by the tenant. An email would also be a suitable way of handing us the suitable notice.

As an outgoing tenant typically your costs will be associated with professional cleaning and the inventory check out. Any discrepancies between the check in and check out may result in deductions from your deposit.

Any problems with late rental payments should be conveyed to Oakwood Property Management. Arrears letters will be issued if rent remains outstanding beyond 5 days after it was due. Interest will be charged until payment is made.

Your deposit will be protected by the Deposit Protection Service. In line with legislation introduced in April 2007 all deposits being paid by a tenant for an Assured Shorthold Tenancy must be registered with a recognised deposit protection scheme within 14 days. Where appropriate, Oakwood Estates will register the deposit on your behalf.

The primary liability is for rent until the end of the contract or its break clause point. If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

Unless specific instructions are given by your landlord keys should be handed back to a member of the Oakwood Estates team and formally signed back into our hands. Please ensure all sets are returned, a receipt is obtained and that this happens on or before the last day of your tenancy. Please note that you will be liable for rent on a daily basis until the keys are returned.

Generally rent is paid by a standing order mandate and will leave your account 3 days prior to the rental due date in order to be in the recipients account on the due date (The due date is typically, although not always, the date on which you moved in). The tenant is responsible for setting up the mandate which can be done by walking in to ones local branch.

The tenant is responsible for registering with the Council which is relevant to the property location. Payments begin from the Tenancy Start date until such time that notice has been served and the property vacated.